Data protection and information security are at the heart of our products and services. Protecting your data and gaining your trust is of central importance to us.
Our compliance program includes regular reviews, training and audits to ensure that we comply with all relevant laws, regulations and best practices. In addition, we work closely with external experts and authorities to ensure that our compliance program is always up to date and meets the highest standards.
Our security policies are designed to protect your data from unauthorized access, misuse or loss and to ensure that your privacy is maintained at all times. This includes our privacy policy, remote working policy and a security contingency plan if customer data is or may be compromised.
The security of our infrastructure forms the backbone of our services at echogrid. We rely on a robust and state-of-the-art infrastructure designed to ensure the availability, integrity and confidentiality of your data. This includes data encryption systems, clear client segregation and disaster recovery plans.
If you are already an echogrid customer or have been contacted by an echogrid employee as part of the contact initiation process, we are here for your security-related questions and concerns. Our dedicated support team is therefore at your disposal to help you with all your concerns.
We ensure that our services are compliant with global data protection laws and frameworks, giving our customers peace of mind that their data will be treated securely and respectfully. Below we explain how we comply with various important international regulations.
The GDPR lays down strict guidelines for data protection and privacy for all individuals within the European Union and the European Economic Area. At echogrid, we adhere to these regulations by ensuring transparent data collection processes, obtaining consent where required and providing easy access to user data upon request.
In accordance with the TTDSG, echogrid implements special measures to protect personal data in the context of telecommunications and telemedia. The protection of user privacy is prioritized through encrypted communication and strict data minimization.
In accordance with the revised Federal Act on Data Protection, we respect the data protection rights of Swiss residents by ensuring the accuracy and relevance of the data and protecting the data from unauthorized access.
The UK Data Protection Act 2018 governs the processing of personal data. echogrid is committed to treating the data of UK data subjects in accordance with these provisions and to ensuring adequate protection and rights of rectification and erasure.
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In compliance with the CAN-SPAM Act, echogrid applies transparent email practices. We provide clear sender information and straightforward opt-out mechanisms and fulfill opt-out requests promptly.
We ensure compliance with the CCPA by giving California residents the ability not only to know what personal information is being collected, but also to request the deletion of their personal information and to opt out of the sale of their personal information.
In compliance with the CDPA, echogrid respects the rights of Virginia residents by securely managing consumer data and adhering to the principles of data minimization and purpose limitation.
We comply with the requirements of the CPPA by implementing robust data security measures, ensuring accountability in the handling of data and maintaining transparency in our data processing activities.
echogrid complies with the APPs by ensuring that personal data is handled openly and securely and that the individual's right to access and correct their data is safeguarded.
We adhere to the APEC Privacy Framework by promoting responsible and consistent practices for the handling of personal data in the Asia-Pacific region.
Our compliance with the Singapore PDPA includes ensuring protection against risks of unauthorized access, collection, use, disclosure and similar risks.
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echogrid ensures that personal data is processed in Japan in such a way that the security and confidentiality of the data is maintained in accordance with the requirements of the APPI.
In South Korea, we comply with PIPA by handling personal data with the utmost care and ensuring that it is accurate, up-to-date and protected from unauthorized access.
At echogrid, protecting your privacy is a top priority. We are committed to maintaining the highest standards of data protection and invite you to contact us with any questions or concerns regarding the handling of your personal information.
If you have any questions about our privacy practices or your personal information, please contact us at data-privacy@echogrid.io.